Our Staff

Mark Baker, HIS

Mark Baker, HIS

Hearing Instrument Specialist

Mark has been in the hearing health care industry since 2007 and joined our team in 2009. The most rewarding feeling Mark gets is helping people to hear the important things in life, like family members, doctors, employers and even the television. “Seeing a patient’s eyes light up when you place a hearing aid in a patient’s ear for the first time never gets old.”

Mark specializes in complete hearing evaluations, aural rehabilitation, hearing instrument fitting, and family counseling on hearing loss. He embraces our new “connected” hearing aids and loves helping his patients utilize the benefits of our newest technology. With a complete hearing consult and diagnostic evaluation, an informed patient can take the correct action for bettering their hearing health.

Anita Bauman, PSC

Anita Bauman, PSC

Patient Services Coordinator

Hi. My name is Anita Bauman. I am happy to be joining All American Hearing’s Surprise, AZ location as the Patient Services Coordinator and having the opportunity to work with a great team.

I have been in the medical industry for more than 10 years assisting doctors who specialize in chiropractic, internal medicine & geriatrics, pain management, as well as ENT. I enjoy working with patients and providing exceptional care while building relationships along the way. I truly believe there is no greater satisfaction than making a difference in someone else’s life, and now it will be in their “hearing life”. I look forward to working with everyone in the All American Hearing network.

Emmersen Toone, HIS-T

Emmersen Toone, HIS-T

Hearing Instrument Specialist Trainee

Bio coming soon.

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Customer Reviews

Great staff, helpful in many ways. Good information on products and informative about what hearing aids are best for me. Also three follow ups per year. Highly recommend.

Glenn Owen, on Google

Excellent customer service. Solved my hearing aid problem.

Gene Abel, on Google

Knowledgeable and easy to work with.

Jeff Andrews, on Google

The attention to customer service and education is what stands out. From the receptionist Anita to the Dr's in this office like Dr. Mark you can feel they care about their patients. I've been going to Soundpoint for 7 years, and the service has always been outstanding. Whether it's a...

Dan Hurwyn, on Google

The women at the desk was delightful & extremely helpful. Please give her a raise. You are lucky to have such an employee.

Pat Thompson, on Google

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