The women at the desk was delightful & extremely helpful. Please give her a raise. You are lucky to have such an employee.
Pat Thompson, on Google
I am very pleased with Soundpoint. Mark is very patient and very knowledgeable about the different kinds of aids. I was able to test two different kinds and am very happy with my new pair that can do so much. My favorite is the tv streamer that allows me-to hear tv through my hearing aids. Also hearing phone through them.
Iris Bornstein, on Google
Had a wonderful experience with SoundPoint in Surprise, AZ. Anita was very helpful with understanding purchasing of hearing aids, supplies and appointments. Mark - Amazingly patience, very knowledgeable about hear aids, what you can expect with your new aids and available options. Anything that he did not know or if you wanted to ask your questions directly he quickly, called and started an interactive video conference live with a doctor. This was awesome, because you could talk directly to an expert on the SPOT. Office visits are very efficient, welcoming and both Anita and Mark go out of their way to assist. Truly, understand customer service and making YOU feel comfortable! I would highly recommend this office - 18747 N. Reems Road, Surprise AZ 85374.
Marijo Luna, on Google
I have been a very satisfied customer of Soundpoint Hearing in Surprise for many years. Mark Baker, the Hearing Instrument Specialist at this office, has excellent technical skills and a genuine desire to fit the customer with the best product to help them hear better. Mark does not try to “up-sell” the customer to more expensive hearing devices if that is not the best option for them. You can trust his integrity. I also want to offer praise for Anita, the office’s Administrative Assistant. Anita is always friendly and very efficient. She really takes care of the customer by ensuring appointments are set at a time and on a date that works for them. Her phone call reminders of the appointment are helpful and appreciated. Mark and Anita are good people. I am very happy I chose them to help me with my hearing loss.
larry reed, on Google

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