Reviews

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            "displayName": "Katie Moore"
        },
        "reviewReply": {
            "comment": "Thank you, Katie, for sharing your experience! We're glad to hear that our doctor and staff made you feel welcome and safe. Your comfort is our priority, and we appreciate your kind words about their professionalism and kindness.",
            "updateTime": "2026-01-31T02:49:49.520022Z"
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        "starRating": 5,
        "comment": "I\u2019m pretty young and was nervous about going someplace for my hearing. The doctor and staff made me feel welcome and safe. They were very professional and nice.",
        "createTime": "2026-01-30T22:17:27.518816Z",
        "updateTime": "2026-01-30T22:17:27.518816Z",
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            "displayName": "Jon Sneddon"
        },
        "reviewReply": {
            "comment": "Thank you, Jon! We're glad to hear you had a great experience with the service and that Bob was able to help adjust your hearing aids for better clarity. We appreciate your feedback!",
            "updateTime": "2025-12-12T02:53:22.813068Z"
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        "starRating": 5,
        "comment": "Great service!  I needed and got an update to my hearing aids.  Bob adjusted both hearing aids, to balance feed back and provide some better clarity to my hearing.  Super!!",
        "createTime": "2025-12-11T16:49:41.181445Z",
        "updateTime": "2025-12-11T16:49:41.181445Z",
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            "displayName": "RANDY ALLEN"
        },
        "reviewReply": {
            "comment": "Thank you, Randy, for your kind words and for recognizing our team's dedication to excellent customer service; we appreciate your support!",
            "updateTime": "2025-06-19T16:19:36.332036Z"
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        "starRating": 5,
        "comment": "This professional hearing facility is amazing Anna gets Triple AAA Awesome Awesome Awesome. It\u2019s not often that you find the whole staff of a company on the same page when it comes to excellent customer service. Find out for yourself what I\u2019m talking about.\ud83d\udc4f",
        "createTime": "2025-06-17T17:09:13.686821Z",
        "updateTime": "2025-06-17T17:09:13.686821Z",
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            "displayName": "Bill Webber"
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        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-05-27T22:34:35.609855Z"
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        "starRating": 5,
        "comment": "Thanks to the VA for giving us Veterans in the west valley a VES office.",
        "createTime": "2025-05-23T03:11:06.812572Z",
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            "displayName": "Lupe S"
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        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2024-09-26T20:49:41.231461Z"
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        "starRating": 5,
        "comment": "Very professional and expediate with service.  Welcoming and friendly.",
        "createTime": "2024-08-29T17:24:23.508228Z",
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            "displayName": "vettenut"
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        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2024-03-11T16:24:35.601642Z"
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        "starRating": 5,
        "createTime": "2024-03-07T05:27:43.722254Z",
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            "displayName": "Patricia Crookshank"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Patricia Crookshank!",
            "updateTime": "2023-11-01T21:55:55.673800Z"
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        "starRating": 5,
        "createTime": "2023-10-26T15:55:45.001401Z",
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            "displayName": "Susan Templin"
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        "reviewReply": {
            "comment": "Thank you so much for your kind words, Susan! It was a pleasure helping your mom and dad with their hearing loss. I truly appreciate your recommendation.",
            "updateTime": "2023-08-21T15:23:36.110700Z"
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        "starRating": 5,
        "comment": "Stacey is amazing! She helped my mom and dad out with their hearing loss and was extremally professional and kind! She was very knowledgeable and we would recommend her to anyone who is looking for accuracy and competence! Thank you Stacey!!",
        "createTime": "2023-08-18T18:07:28.838981Z",
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            "displayName": "Nickolus Lane"
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        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Nickolus Lane!",
            "updateTime": "2023-03-14T19:12:42.020710Z"
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        "starRating": 5,
        "comment": "Always nice to have your hearing tested with no high pressure sales. Definitely adding This capable staff to my care team! Very nice too.",
        "createTime": "2023-03-14T15:26:30.837939Z",
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            "displayName": "Jeff Andrews"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Jeff Andrews!",
            "updateTime": "2022-02-03T18:07:18.051553Z"
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        "starRating": 5,
        "comment": "Knowledgeable and easy to work with.",
        "createTime": "2022-02-03T13:35:04.106896Z",
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            "displayName": "Dan Hurwyn"
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        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Dan Hurwyn!",
            "updateTime": "2021-06-11T21:52:00.105654Z"
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        "starRating": 5,
        "comment": "The attention to customer service and education is what stands out. From the receptionist Anita to the Dr's in this office like Dr. Mark you can feel they care about their patients. I've been going to Soundpoint for 7 years, and the service has always been outstanding. Whether it's a routine cleaning or new fitting always great attitude and service.",
        "createTime": "2021-06-10T15:30:59.367616Z",
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            "displayName": "Patricia Hedetniemi"
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        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Patricia Hedetniemi!",
            "updateTime": "2021-06-11T21:52:15.408803Z"
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        "starRating": 5,
        "comment": "Went to Sound Point Hearing Center with a Starkey hearing aid problem. Came from out of state and Anita repaired the problem, checked and determined it was still under warranty while I waited. I will be using Sound Point in the future.",
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            "displayName": "Joe Gallegos"
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        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Joe Gallegos!",
            "updateTime": "2021-05-04T02:46:35.464857Z"
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            "comment": "Thank you for your 5-Star review, Tom Williams!",
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            "comment": "Thank you for your 5-Star review, Kim Larsen!",
            "updateTime": "2021-04-16T15:52:40.912717Z"
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            "displayName": "Dick Bartels"
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        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Dick Bartels!",
            "updateTime": "2021-04-01T21:23:26.970290Z"
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        "comment": "Always very good.",
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            "comment": "Thank you Samir!",
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            "comment": "Thank you Lee!",
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            "comment": "Thank you Pam!",
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            "displayName": "Margaret Crist"
        },
        "reviewReply": {
            "comment": "Margaret-\n\nThank you for your wonderful review. Please let us know if we can do anything else in the meantime!",
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            "displayName": "Reg McCormick"
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        "reviewReply": {
            "comment": "These are such kind words, thank you!",
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        "comment": "After more than 30 years I have finally found the greatest  place to go for all your hearing needs.  The staff are friendly, courteous and helpful.  They will make you feel confident in your decision to put your trust in them.\nI have resumed my social life knowing that I feel comfortable in a crowd again.  My hearing aid is very impressive since I was told that my hearing was deteriorating and the only choice I would have was a big aid that went behind my ear.\nThanks Drew you are a great guy!  You will love him as much I do!",
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